playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 4938663679
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in to the app, enter your registered mobile number and verify the OTP (one-time password). This will securely authenticate your account, eliminating the need for a password or email login. You can now easily access the app using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a successful process. If you don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to easily log in and access the updated app. Once you've updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other comparable apps. However, withdrawals are limited to the amount earned from gaming activities, and bonus amounts cannot be withdrawn. This means users can only cash out earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Completing these steps is a necessary requirement for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify a withdrawal issue, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can seek assistance from their care centre.
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